Employee engagement in an industrial setting



Title Employee engagement in an industrial setting
Author(s) Aaron MacIsaac
Date 2011
Institution University of Prince Edward Island
Supervisor(s) Blake Jelley
Degree earned Master of Business Administration
Place published Charlottetown, P.E.I.
Abstract The present study was conducted to examine employee perceptions of and recommendations for improving employee engagement in the workplace. Using one-on-one interviews the author set out to examine and explore how employees in one industrial location perceived employee engagement and what, in the employees’ opinions, can be done to help organizations improve engagement levels. The data collected helped the author form a definition of employee engagement as well as identify main contributors to engagement. Factors such as employee development and skill variety were identified as contributing factors of engagement in existing literature and, to some extent, among employees interviewed for this study. However, communication was identified as the central component to employee engagement throughout the interview process. It is recommended that more focused research take place with regards to the impact of a communications strategy on employee engagement. The data collected during this study heavily favours communication as an engagement strengthening activity, but the author is aware that the study could benefit from a larger sample size than the four employees interviewed herein. Challenges involved in the data collection process and associated limitations of the study are also discussed.
Use/Reproduction In presenting this signature project report in partial fulfilment of the requirements for a Master of Business Administration degree from the University of Prince Edward Island, the author has agreed that the Robertson Library, University of Prince Edward Island, may make this signature project freely available for inspection and gives permission to add an electronic version of the signature project to the Digital Repository at the University of Prince Edward Island. Moreover the author further agrees that permission for extensive copying of this signature project report for scholarly purposes may be granted by the professor or professors who supervised the author’s project work, or, in their absence, by the Dean of the School of Business. It is understood that any copying or publication or use of this signature project report or parts thereof for financial gain shall not be allowed without the author’s written permission. It is also understood that due recognition shall be given to the author and to the University of Prince Edward Island in any scholarly use which may be made of any material in the author’s report.
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