Identity and Resistance in Call Centres: Towards a ...
Description
Citation
| Title | Identity and Resistance in Call Centres: Towards a Critical Sensemaking Approach |
| Author(s) | W. Carroll, J. Helms Mills |
| Date | 2005 |
| Abstract | Presented at the Administrative Science Association of Canada (ASAC, Toronto, May, 2005 |
Using APA 6th Edition citation style.
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