Total quality management in a luxury hotel
Description
Citation
| Title | Total quality management in a luxury hotel: a critique of practice |
| Author(s) | G. Baldacchino |
| Journal | International Journal of Hospitality Management |
| Date | 1995 |
| Volume | 14 |
| Issue | 1 |
| Start page | 67 |
| End page | 78 |
Using APA 6th Edition citation style.
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