Although there has been extensive research about managing the costs of health and benefit plans, there has been little focus on preventative approaches such as healthy workplaces. To date, the research has focused on the reasons why organizations should take a proactive approach. However, there h...

The bulk of research on expatriate assignments has been focused on traditional expatriate assignments which typically involves a timeframe of over a year or more. Research has shown that the traditional expatriate assignments are plagued by high costs, high failure rates, and low rates of retention....

Mental illness has become one of the leading reasons for absenteeism in Canadian workplaces. Employers are challenged to become more aware, educated, and active about mental illness in order to assist employees with workplace accommodations. In the 2006 report by Kirby and Keon, stigma was highlight...

Since the introduction of instant messaging programs in the mid-1990s, the use of social media tools has grown exponentially. As popular social networking Web sites such as Facebook and MySpace become more prevalent, employers and employees alike, are faced with a new reality – dealing with an inc...

The need for a country to innovate has always been important to ensure a growing economy, but with the continued progress towards globalization there has been increased emphasis on the development of a knowledge economy driven by innovation. Two recent documents, Mobilizing Science and Technology to...

Prince Edward Island (PEI) is facing significant decreases in population and resulting labour force based on current labour force dynamics. Projections show that Prince Edward Island has aging population and fewer births, leading to a shrinking population base from which to draw on for the labour fo...

Despite the fact that women constitute almost one-half of the current workforce and comprise the majority of university graduates, senior management positions continue to be filled predominately by men. Although there are many reasons for this situation, one barrier in particular influences the abil...

Psychological harassment in the workplace comes in a number of forms, from sexual harassment to workplace bullying. No matter what the situation in which these destructive actions are manifested, it is always based on an instigators need for power and control (Lockwood, Rosenthal & Budjnaovcanin, 20...

International student populations have been growing in Prince Edward Island over the past number of years. With declining population and demographic issues looming over Atlantic Canada, international students, with their high degree of acculturation and local credentials, provide an excellent source...

Introduction / Mohan Thite and Bob Russell -- An overview of the Indian contact centre industry / Catriona Wallace -- Human resource management in Indian call centres/business process outsourcing / Mohan Thite and Bob Russell -- Work processes and emerging problems in Indian call centres / Pawan Bud...

Despite a growing interest in the import ance of technology management, relatively little research has addressed technology issu es from the persp ective of small and medium enterprises. This paper uses data from a national study of manufacturing firms to examine the factors associated with percepti...

Educators have begun developing courses and curricula to help managers cultivate an evidence-based mindset and acquire relevant knowledge and skills. This chapter describes what three evidence-based management (EBMgt) educators have learned in the process of creating relevant courses and curricula. ...

Small and medium-sized enterprises (SMEs) represent a key driver of economic prosperity in Prince Edward Island. Local SME owners also represent an aging demographic group, and the need to facilitate the successful transition to a new generation of SME owners is recognized as a major local econom...