Biography

Former Associate Professor


BA (St.FX); EMBA, PhD (Saint Mary's)

Recent Publications

Reflections on teaching evidence-based management

The Oxford handbook of evidence-based management, 2012

Teaching and learning evidence-based management 1.0

The Oxford handbook of evidence-based management, 2012

Considering the call centre developments in e-HRM

Encyclopedia of Human Resources Information Systems, 2009

Comparing Union and Non-union Status: Initial Findings from Canadian Contact Centres

, 2009

Strategic human resource management in outsourced call centres in India and Canada

The next available operator, 2009

Research Classification

  • No classification given

Research Interests

  • Workforce strategies
  • Labour force dynamics
  • Strategic human resource management
Subscribe to Wendy Carroll RSS feed

Bookmarks: